This post explains just how to install the HelpDesk ticket system making use of the Softaculous installer in cPanel.
Setting up HelpDesk
You can have HelpDesk up and running on your web site in minutes by using the Softaculous application installer in cPanel.
To install HelpDesk utilizing Softaculous, follow these steps:
- Visit to cPanel.
If you do not know how to visit to your cPanel account, please see this post.
- In the SOFTACULOUS APPS INSTALLER area of the cPanel house display, click any one of the alternatives under Groups. The Softaculous installer page appears.
It does not matter which option you click under Categories. All of them start the Softaculous installer.
- In the Browse text box, kind helpdeskz and then press Go into.
Conversely, you can use the navigation pane on the left side. To do this, click Customer Assistance, and then click HelpDesk.
- Click Install. The setup web page appears.
- In the Choose Procedure checklist box, pick the method.
If you have an SSL certification mounted on your site, select https:// or https://www. If you do not have an SSL certificate set up on your website, select http:// or http://www.
- In the Select Domain checklist box, choose the domain name for installation, or approve the default value.
- In the In Directory site message box, type the directory where you wish to install the application, or accept the default worth.
If you want your domain to go straight to the application, see to it the In Directory text box is empty.
- In the Admin Username text box, type the manager username.
- In the Admin Password message box, type the administrator password.
Make certain that you pick a strong password! The Softaculous installer provides a ranking for your password'’ s strength, and turns green when the password is solid. Conversely, you can click the icon alongside the Admin Password text box, as well as Softaculous creates a solid, arbitrary password for you.
- Click the symbol to broaden Advanced Options.
- In the Database Call message box, type the name of the data source to produce for the application, or approve the default value.
- In the Table Prefix message box, kind the database table prefix, or approve the default worth.
- If you do not wish to get e-mail notices when application updates are offered, select the Disable Update Notifications Emails check box.
A2 Holding highly suggests that you get e-mail notifications when application updates are offered. Keeping your site updated aids stop unapproved access efforts and information loss.
- To immediately upgrade the application when updates are available, select the Auto Upgrade check box.
- In the Backup Place checklist box, you can select a location to store application backups.
- In the Automated back-ups listing box, you can choose whether Softaculous makes routine back-ups of your application.
- In the Backup Turning list box, you can pick how frequently Softaculous overwrites the oldest backup data with a brand-new backup data.
- To get site arrangement information after the installment is complete, type an e-mail address in the Email setup information to text box.
- Evaluation the installation options as well as settings, and then click Install. When installation is complete, Softaculous supplies details regarding the application'’ s arrangement.
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